
AI agent for merchants: lead capture to conversion



Socavi is an AI agent for merchants that covers the journey from lead capture to conversion across social channels. Someone comments a keyword on an Instagram reel, messages a Telegram bot, DMs a Facebook page, or opens the web chat - Socavi starts an automated conversation, qualifies the lead against your ICP rules, collects their contact details, scores their intent, and pushes them to your CRM. It answers first questions instantly, nurtures every conversation with human-like follow-ups, shares booking links for sales calls or meetings, and hands off to a salesperson when needed - taking each lead from first message to conversion. Merchants use Socavi to respond in seconds instead of hours, recover leads that would otherwise go cold, and turn every engagement into revenue across Instagram, Facebook, Telegram, WhatsApp, and web chat.
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